Payment Policy

Payment through PayPal is preferred; all major Credit Cards are also accepted. To make the payment via Credit Card please contact us. We don't accept checks.

Shipping Policy

Shipments are typically processed within 1 Business Day after payment. The Shipping is Free for the US Main-land States. For Customers in Alaska and Hawaii, South America, PR Please email us before you make the purchase so we can check the Shipping cost as for each item is different based on the weight and size of the rug.

U.S. Domestic Shipping

Standard U.S. Domestic shipping is via FedEx Home Delivery & Ground. We cannot ship to PO BOX address. Please provide a physical address at the checkout.

International Shipping

International shipping is available to most countries although certain restrictions apply and we do not ship to all countries - please contact us to get the shipping rate. Since each rug is different weight and size we cannot provide a fix shipping rate, however once you contact us, we will try with different carriers to get you the best and less expensive shipping price. Customs Duties and/or Import Taxes vary by country and are the sole responsibility of the Buyer.

Return Policy

If you are not completely satisfied with your purchase pleasecontact us. All items may be returned for any reason for a full refund of the purchase price.

All Our Items are eligible for 30 days Money Back Guarantee which you need to send the Item back within 30 days from the day you recieve the rug for a full refund ( we don't deduct any cost from your total ).

Customer is Responsible for shipping to send the item back, except in circumstances when the return is due to our error. We will cover the cost of Return Shipping in circumstances when the Return is necessary to correct our error.

If you need to return an Item, please contact us to obtain a Return Authorization.

Once we receive the item, we will process the refund within 48 hours. Exchange will be done immediately.