Payment Policy

Payment by PayPal or wire transfer is preferred. For out of country transactions, Visa, Mastercard or American Express is accepted through PayPal only. Shipping address must match the address of the billing address of cardholder. Whilst we may (subject to our discretion) accept CHEQUES, these must be cleared by Bank prior to shipping, made payable to Louis Wine Ltd. Our prices are in US$Dollars. Please understand that cheques will be held until the bank has fully cleared the funds and this may take considerable time if cheques are placed on hold. Because of increased internet fraud, we only accept payment via the site through PayPal with verified address. We only ship to an address of the cardholder.  For conversion to other currencies, please see our currency converter. Because we are located in Canada any credit card payments will be converted by us at a favorable rate to you in Can $ and in turn your credit card company will convert to your local currency at their rate prevailing at the time of purchase. Any Sales made within Canada will be subject to HST. WHEN YOU WISH TO PURCHASE AN ITEM Please contact us to ensure the item is still available. Quote the stock or reference number and title of the item with the US$ price. NOTE: DURING THE MONTH OF DECEMBER WE ONLY ACCEPT IMMEDIATE PAYMENT VIA PAYPAL. WE ARE UNABLE TO HOLD ITEMS.

Shipping Policy

We offer several methods of shipping including standard courier, next day courier (where possible) and registered post. Insurance is also provided. Please contact us for a shipping quotation on each item. We will provide full documentation on all invoices including certificates of Antiquity and Origin if required.

Return Policy

We offer a full, money-back guarantee on any purchase by following our return policy: If the item is not as described, please contact us within 5 days of receipt of goods and providing the item is returned to us by mail under your insurance in the same condition as it was sent to you, we will refund in full the purchase price.