Payment Policy
All items presented for sale have been researched to determine authenticity and where necessary appraised by 3rd party professionals. The nature of antiques, collectibles, and vintage items is such that there are no guarantees of historicity. The condition of vintage items is fairly represented in the images and descriptions available on this site. Vintage and antique items will show signs of age and every effort is made it identify areas of concern on these items prior to your purchase. When purchasing vintage and antique items, buyer accepts that these items are considered previously enjoyed and not new items. Items will be shipped within 3 business days of receipt of payment, buyers will be notified when their item has shipped and expected delivery date. Gracie and Grand provides free shipping to all orders within the continental United States. Free delivery is expected within 10-14 business days of shipping date however, Gracie and Grand has the right to choose the shipping method for our clients to ensure the quality and safety of the shipped items which may increase delivery time. If your order is time sensitive please contact Gracie and Grand and every effort will be made to meet your request. International Customers are encouraged to contact maria@gracieandgrand.com to obtain shipping quotes. Free local delivery is available for orders over $250.00 within the 75 miles of Houston Texas. Free local delivery can be arranged by contacting Gracie and Grand, and referencing your order number.
Shipping Policy
I want you to be completely satisfied with your shopping experience, please enjoy our free shipping option for all orders destined for the continental United States. For our international customers, we still want you to be able to enjoy these treasures so please contact us and we will work with our shipping partners to ensure our products can still reach you in a timely manner.
Return Policy
If you are not satisfied with your purchase please contact Gracie and Grand within 3 days of delivery. We value your patronage and want you to be more than satisfied with your purchase. All sales are considered final wherein the products arrive in condition accurate to what was presented on this site, with the exception of unique circumstances. Note buyer may be responsible for return shipping costs if a return is granted. The condition of vintage items is fairly represented in the images and descriptions available on this site. Vintage and antique items will show signs of age and every effort is made it identify areas of concern on these items prior to your purchase.