Payment Policy
We accept the following types of payment:
U.S. Buyers:
Paypal (VERIFIED Paypal accounts only), Visa, Mastercard, Discover, American Express, Money Order, Cashiers Check, Bank Wire Transfer, *Personal Check
*Personal checks will be held 14 days to clear before shipping. We require a $35 fee for any check returned to us from the bank for insufficient funds.
Payment is due within 48 hours of purchase. Money orders and cashiers checks and personal checks due within 1 week of purchase. Items will be returned to stock after this time. Ohio residents must add 6.75% sales tax (or provide us with a current Ohio vendors license number held in your name).
Non U.S. Buyers:
We accept Paypal (VERIFIED Paypal accounts only) for purchases under $200. For all purchases over $200 we require either Western Union or *Bank Wire Transfer. Any fees are the buyers responsibility.
*Information for Bank Wire Transfer: please contact and we will supply on request with an active purchase order. There is an automatic $20 fee applied to all bank wire transfers.
Shipping Policy
We ship United States Postal Service (USPS) only. Domestic U.S. shipping rates are listed in each of our descriptions. We always combine shipping on multiples purchases, so please do not submit payment until you receive an order confirmation from us.
ALL NON U.S. ORDERS PLEASE NOTE- Any Value Added Tax (VAT), Duty, Customs, or Import taxes or fees are the sole responsibility of the buyer. If you are unsure contact your countries customs office. IT IS ILLEGAL TO FALSIFY THE VALUE OR CONTENTS OF YOUR ORDER- please do not ask us to do so.
Return Policy
OUR RETURN/REFUND POLICY:
If you wish to return an item, you MUST notify us within the allowable THREE (3) DAY INSPECTION PERIOD after you receive it. We will refer to the USPS delivery confirmation (tracking) date that was provided to you at the time of your purchase. Layaway's are Non-Refundable. We do not charge restock fees for returns. Your time is valuable, as is ours- please contact us with any questions you may have BEFORE ordering. Read the description carefully for accurate measurements. If you are unsure, contact us for further clarification, as no exceptions will be made to our return/refund policy. WE ARE HAPPY TO PROVIDE A VIDEO OF ANY PIECE IN OUR INVENTORY- JUST ASK!
The following conditions apply:
1) The item must be mailed back to us within 7 days of your notification of return.
2) The item must be returned via US Postal Service, in its original packaging, insured for the full purchase price with tracking. Buyer is responsible for return shipping costs. Please provide us with the tracking number once posted.
3) The item must be received in the same condition as when it was shipped to you, with any tags or identifying marks intact.
In case of items damaged or lost during in shipment, please notify us immediately upon receipt of the parcel, and we will provide you with information regarding filing a claim with USPS. DO NOT RETURN ITEMS DAMAGED IN SHIPPING WITHOUT FIRST CONTACTING US, AS DOING SO WILL VOID THE UNITED STATES POST OFFICE SHIPPING INSURANCE POLICIES. Be sure to keep all the original packaging, as well as all pieces of the damaged item. USPS will ask to examine the parcel when the claim is filed.
USPS requires a waiting period of 30 days from the date of mailing before filing a claim for lost items. If you have not received your parcel within a reasonable period of time after receiving our notice of shipment, please email us to report the problem. USPS may ask to review email correspondence between the buyer and seller to confirm details and verify the loss.