Dietrich’s Vault Payment Policies
• On international and domestic orders we only accept payment through PayPal.
• We do not directly accept checks, eChecks, credit cards or money orders.
• Payment via PayPal is expected within three business days. If we have not received payment we will cancel your order.
• If you have more than one order that has been cancelled we will possibly not honor any future orders from you.
If you have any questions about these policies, please email us at firstname.lastname@example.org or call 1-800-239-5817.
Dietrich’s Vault Shipping Policies
• We only ship domestically US; no international orders.
• We only use USPS.
• Handling and insurance are built into the prices of our items.
• You will be displayed a USPS real time rate at the time of your purchase.
• In all cases, for items that leave our possession, please ensure that:
1. You have all dimensions, weight and condition information on the product before we ship.
2. Any damage incurred after the product leaves our possession will be assumed to have occurred in transit and your sole recourse is to contact the shipper.
3. Please understand that we are a small business and cannot get into disputes over a product's condition, dimensions or weight. Please make sure you have all information on the product before you make your purchase. We want your repeat business and positive referrals and will work with you to ensure you are completely satisfied with your transaction. Under no circumstances will Dietrich's Vault be liable for any damages, disputes or misunderstandings between customer and the shipping company.
We do everything we can to make you feel comfortable with an item's condition before we ship it. If you have any questions about these policies, please email us at email@example.com or call 1-800-239-5817.
Dietrich’s Vault Returns Policies
We do not accept returns on any of our items. If you have any questions about these policies, please email us at firstname.lastname@example.org or call 1-800-239-5817.