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RETURNS
POLICY
If you are not pleased with your Treasure By Demand purchase, simply contact us by email within 3 days of delivery to arrange for its return and a refund. Items must be returned via the original carrier, in its original packaging, insured for its purchased price, and must be received in the same condition as when it was shipped. The buyer pays for return shipping and insurance.
After verification of a returned item a full refund will be issued within 3 days to the buyer in a traceable manner. Refund is for the purchase price only, shipping and handling are not refundable.
Do not return damaged items, as doing so will void the shipping insurance.
Treasure by Demand requires that all shipments be insured unless declined by the buyer in writing. We will not responsible for loss or damage.
Insurance claims will be made through the shipping agent. Guidelines for insurance claims vary by carrier. Retain all original packaging as well as all pieces of the damaged item.
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