PAYMENT POLICY

This dealer accepts the following form(s) of payment: Mastercard, Visa

WIRE TRANSFER

Email us for Wire Transfer both national and international. We shall inform you of our account details. You will be asked to transfer funds to cover the cost of the item and shipping. We allow 5 working days to receive the funds and an extra two days to ensure that the transfer is not retracted. Your item will then be dispatched.

CHEQUE PAYMENTS

Email us to pay by cheque. We shall send you an invoice which will include the cost of the item and shipping cost. Cheques should be made payable to Active Antiques. We allow 5 working days to receive the cheque. If the cheque does not arrive then we shall assume that you no longer want the item and it will be made available for purchase again. Please allow five working days for cheques to clear.

SHIPPING POLICY

SHIPPING

Prices on the product pages DO NOT include shipping.

For small items we use standard national and international services and if very fragile use a specialist courier. We do not use international economy as this service does not include tracking of parcels and insurance. Shipping charges quoted will include insurance. Customers can request other types of delivery offered by these services for example Special Delivery Next Day or Recorded. Each item is packed to the highest standard using appropriate packing and appropriate size box.

RETURNS POLICY

If you are not completely satisfied with your order, please return it in its original condition within 30 days for an exchange or refund of the merchandise value. Upon return of the merchandise we will reimburse you for the full merchandise value only. We will refund shipping and handling charges only if the error was ours.